1. Introduction
Welcome to Holland Taxi App! These Terms and Conditions ("T&Cs") govern your use of our website and mobile application ("Service") operated by [Company Name], located in The Hague, Netherlands.
By accessing or using our Service, you agree to comply with and be bound by these T&Cs. If you disagree with any part of these T&Cs, please do not use our Service.
2. Definitions
"Service" refers to the website and mobile application operated by Holland Taxi App
"User" refers to anyone who uses or accesses our Service.
"Driver" refers to anyone who provides taxi services through our platform.
"We", "Us", "Our" refers to Holland Taxi App.
3. Eligibility
To use our Service, you must be at least 18 years old and have the legal capacity to enter into these T&Cs. By using our Service, you represent and warrant that you meet these requirements.
4. User Accounts
To access certain features of our Service, you may be required to create an account. You agree to provide accurate, complete, and updated information during the registration process and to maintain the security of your account credentials.
5. Booking and Payment
Booking: Users can book taxi services through our app. All bookings are subject to availability.
Payment: Payments for taxi services are processed through our secure payment gateway. By providing your payment information, you authorize us to charge the applicable fees to your payment method.
6. Cancellations and Refunds
User Cancellations: Users can cancel bookings within a specified period without incurring a fee. Cancellations made after this period may be subject to a cancellation fee.
Driver Cancellations: In the event a driver cancels a booking, users will be notified, and efforts will be made to arrange an alternative driver.
Refunds: Refunds are issued in accordance with our cancellation policy. For any disputes, please contact our customer support.
7. Driver Responsibilities
Drivers are independent contractors, not employees of Holland Taxi App. Drivers are responsible for providing safe, reliable, and lawful transportation services to users. Drivers must comply with all applicable laws and regulations.
8. User Conduct
Users agree to use our Service in a lawful and respectful manner. Prohibited conduct includes but is not limited to:
Harassing, threatening, or abusing drivers or other users.
Damaging vehicles or property.
Engaging in illegal activities.
9. Limitation of Liability
To the fullest extent permitted by law, Holland Taxi App shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Your use or inability to use our Service.
Any conduct or content of any third party on the Service, including drivers.
Any content obtained from the Service.
Unauthorized access, use, or alteration of your transmissions or content.
10. Indemnification
You agree to indemnify, defend, and hold harmless Holland Taxi App and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service, or your violation of these T&Cs.
11. Termination
We may terminate or suspend your account and access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these T&Cs.
12. Governing Law
These T&Cs shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.
13. Changes to T&Cs
We reserve the right to modify or replace these T&Cs at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
14. Contact Us
if you have any questions about these T&Cs, please contact us at:
Holland Taxi App BV
Cartesiusstraat 188, 2562SP The Hague, Netherlands
info@hollandtaxiapp.nl
+31 702042200